Healthcare Ecosystem Managed Service
HealthcareChallenge
A large healthcare organization operated 30+ websites, a mobile app, multiple mission-critical core systems, and AWS production infrastructure — requiring unified application and cloud operations support.
ZENCODE Role
ZENCODE provides enterprise managed service covering application maintenance, production support, continuous development, mobile app support, and AWS cloud operations coordination.
Scope
Clinic management, booking, payments, laboratory systems, HR, CMS platforms, deployment support, incident response, and monthly engineering capacity.
Outcome
Improved operational stability, faster incident response, structured engineering capacity, and clearer commercial boundaries between service fees and infrastructure costs.