Privacy Policy
This policy explains how ZENCODE collects, uses, stores, and protects information submitted through this website and related business communications.
Last updated: May 16, 2026
This page is provided for general transparency and should be reviewed with legal counsel before being used as formal legal advice.
Information We Collect
We may collect information that you submit through our contact form, email, phone, LINE, or other business channels.
- Name, company name, job title, email address, phone number, and contact details.
- Project requirements, system status, messages, documents, or files you choose to share with us.
- Technical information such as IP address, browser type, device information, pages visited, and analytics events where analytics tools are enabled.
How We Use Information
- To respond to inquiries, prepare proposals, and communicate about potential or active engagements.
- To operate, maintain, secure, and improve our website, services, and business processes.
- To coordinate project delivery, support, managed service, cloud operations, and related client communications.
- To comply with legal, accounting, tax, security, and regulatory obligations.
Cookies and Analytics
Our website may use cookies, analytics, or similar technologies to understand site performance and improve visitor experience. You can usually control cookies through your browser settings.
Sharing of Information
We do not sell personal information. We may share information only where reasonably necessary with trusted service providers, professional advisers, infrastructure providers, or authorities when required by law.
Data Security and Retention
We use reasonable technical and organizational measures to protect information. We keep information only as long as necessary for the purposes described in this policy, unless a longer period is required by law or legitimate business needs.
Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or withdrawal of consent for your personal information. We may need to verify your identity before processing a request.
International Processing
Some service providers or cloud systems may process information outside Thailand. Where this occurs, we take reasonable steps to ensure appropriate protection for the information.
Contact
For privacy questions or requests, contact ZENCODE CO., LTD. at contact@zencode.co.th.